If a buyer agrees to remove their feedback, you can provide them with these step-by-step instructions:.|
1)Go to Amazon.com and click Your Account in the upper right hand corner.
2)Select Your Orders.
3)On the right, select a date range from the Date drop-down box. Click Go.
4)Locate your order and click View Order Details in the left-hand column, under the Order Placed date.
5)Scroll down to Your Seller Feedback and click Remove.
6)Select a reason for removing the feedback, and then click Remove Feedback.